IDC MarketScape 2021: Utility Customer Experience

Salesforce Named a Leader for mature platform and CX expertise

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IDC cites Salesforce’s industry-specific solutions for its 500+ energy and utilities clients. “Salesforce's industry focus and the new Energy & Utilities offering couples the benefits of a preconfigured end-to-end utilities cloud solution with the versatility of the Salesforce Customer 360 platform.”

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IDC MarketScape 2021: Utility Customer Experience

Salesforce Named a Leader for mature platform and CX expertise

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