The Utah Governor’s Office of Economic Development (GOED) manages programs, funding, and services designed to make it easier for Utah’s entrepreneurs to open a business as well as attract new business opportunities to the state – helping to increase employment opportunities and strengthen the local economy.
The team launched a loan and grants management platform on the Salesforce 360 Platform for Government. It is a cloud-based, CRM-style platform that gives the team the tools they need to manage the disbursement of relief funds, from origination to reporting, in a step-by-step process -- helping them to streamline operations and deliver COVID-19 relief funding to businesses, fast.
Here are four best practices from that work.