Consumer Goods Cloud
Service
Grow customer satisfaction and revenue with an AI-powered CRM.
- Improve the resolution experience
- Scale service excellence
- Increase account sales
- Drive operational efficiency
Increase sales sourced by service teams by 43%.*
Track and place orders on one CRM.
Gain visibility to order history and place orders with telesales capabilities.
Calculate the right price every time.
Use the penny perfect pricing engine to quickly price and sell to your customers.
Deliver high-touch service.
Log a case, schedule a visit, or record an action in just a few clicks from the pre-built service console.
Take advantage of AI-powered efficiency.
Serve more customers with industry flows, automated case summaries, and conversational chat bots.
Save implementation time and reduce customization.
Manage data by deploying and configuring an out-of-the-box data model that scales as you grow.
*Companies using Salesforce reported a 43% increase in sales sourced by service teams.
2022 Salesforce Customer Success Metrics Industry Highlights
2022 Salesforce Customer Success Metrics Industry Highlights
Consumer Goods Cloud for Service Pricing
Consumer Goods Cloud for Service Enterprise
Consumer Goods Cloud for Service Enterprise
Out-of-the-box service capabilities for consumer goods companies.
$
225
USD/user/month*
(billed annually)
(billed annually)
Consumer Goods Cloud for Service Unlimited
Consumer Goods Cloud for Service Unlimited
Unlimited service power and support for consumer goods companies
$
400
USD/user/month*
(billed annually)
(billed annually)
Consumer Goods Cloud Einstein 1 for Service
Consumer Goods Cloud Einstein 1 for Service
The best of Salesforce service for consumer goods.
$
650
USD/user/month*
(billed annually)
(billed annually)
*Total cost billed annually. All prices in USD.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
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