technical account managers
Run your business better with continuous technical guidance from a certified Salesforce expert.
Your Technical Account Manager (TAM) will customise Salesforce for your business’ needs.
Manage complexities
Champion faster issue resolution
Protect customer relationships
Reduce technical risk
Get the support you need, exactly when you need it.
Partner with your TAM to resolve support cases faster and prevent future incidents.
71%
DROP IN AVERAGE TIME TO RESOLVE URGENT CASES
Reported by Salesforce customers
Be ready for each new Salesforce release.
Your TAM will build a release readiness plan to help you take advantage of Salesforce innovations as they happen.
Optimise how you run Salesforce.
As your dedicated technical expert, your TAM will help you address issues like integration, technical debt, underused functionality, and data hygiene.
Questions? We’ll put you on the right path.
Feel free to be in touch to learn more about how Success Cloud can help you reach your goals.